Privacy Policy

1. Introduction

Welcome to IRIS by Fitumi (“we,” “our,” or “us”). We are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information

We Collect We may collect and process the following personal data:

2.1 Information You Provide Directly • Contact Details: Name, email address, phone number, and any other details you provide when you contact us, sign up for our newsletter, or book a consultation. • Payment Information: If you purchase a service, payment details will be processed securely by third-party payment providers. We do not store credit card information. • Communications: Emails, messages, or any other form of contact you have with us.

2.2 Information We Collect Automatically • Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and interaction with content. • Cookies and Tracking Technologies: We use cookies and similar tools to enhance user experience and analyse website traffic. You can adjust your browser settings to refuse cookies.

2.3 Information from Third Parties • If you interact with our social media platforms (e.g., Instagram), we may collect publicly available information based on your interactions.

3. How We Use Your Information

We process personal data for the following purposes:

• To provide, manage, and improve our services.

• To communicate with you, respond to enquiries, and provide customer support.

• To personalise your experience and provide relevant content.

• To send promotional emails or newsletters (you can opt out at any time).

• To monitor and analyse website usage for security and performance improvements.

• To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided consent for specific processing activities.

• Contractual Necessity: To fulfil our contractual obligations to you.

• Legitimate Interests: To pursue our legitimate business interests, provided your rights and interests do not override these.

• Legal Obligation: To comply with legal and regulatory requirements.

5. How We Share Your Information

We do not sell, trade, or rent your personal data. However, we may share your information in the following cases:

• Service Providers: We may share data with trusted third-party vendors who assist with payment processing, analytics, email marketing, or hosting. These providers are contractually obligated to protect your data.

• Legal Compliance: If required by law, or to protect our rights, we may disclose personal information to authorities.

• Business Transfers: If our business is sold or merged, personal data may be transferred as part of the transaction.

6. International Data Transfers

Your personal data may be transferred and stored outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

7. Data Security

We take appropriate security measures to protect your personal data. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security. If you have concerns, please contact us.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal information where applicable.

• Objection: Object to the processing of your data for certain purposes.

• Data Portability: Request a copy of your data in a structured format.

• Withdraw Consent: Withdraw consent where processing is based on consent. To exercise these rights, please contact us at contact@irisarttech.co.uk.

9. Retention of Data

We retain personal data only as long as necessary to provide services or comply with legal obligations. Once data is no longer needed, we securely delete it.

10. Cookies and Tracking Technologies

We use cookies to enhance user experience and track website analytics. You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

IRIS by Fitumi

Email: contact@irisarttech.co.uk

Location: Hull, UK

Website: www.irisarttech.co.uk